Shipping policy
Shipping & Delivery
At VTB HealthyLife LTD, we strive to process and deliver your order as quickly as possible.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
Estimated delivery time is up to 7 business days depending on the destination country and local courier operations.
Please note that delivery times are estimates and may occasionally be affected by:
- customs procedures
- carrier delays
- weather conditions
- high seasonal demand
- incorrect shipping information provided by the customer
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (if available).
Shipping Areas
We currently ship to selected countries within the European Union and other supported international destinations.
Incorrect Address Information
Customers are responsible for providing accurate shipping details.
If incorrect information is provided and the package is returned or lost, additional shipping charges may apply.
Delayed or Lost Packages
If your package is significantly delayed or appears lost, please contact us at:
info@healthylife1511.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Customs & Import Charges
For international orders outside the European Union, customs duties or import taxes may apply depending on local regulations. These charges are the responsibility of the customer.